Mobile FAQ - Frequently Asked Questions
Posted: 13 Sep 2017, 18:14
This FAQ addresses questions for the Android and iOS versions of 911 Operator.
What languages are supported in 911 Operator?
Full voiceover:
English
Subtitles:
English
French
German
Spanish
Polish
Simplified Chinese
Russian
Japanese
Korean
Portuguese-Brazil
Where do I get the game from?
The mobile version is currently being tested. Since November 9th, 2017, 911 Operator will be available on Google Play and App Store.
The current phase of testing is closed. Stay tuned to the Facebook page for any announcements on testing opportunities.
I've found a bug
Send us a description of the bug to help@jutsugames.com with the following information:
Description of the bug
When/Where the bug happen? (Mode of a game, city, taken action. Try to give us enough info to find this bug in the game.)
Have you spotted this bug more than once?
What is your operating system: iOS or Android? Which version?
Description of your device
Screenshot if possible
Thank you for every reported bug! Thanks to you we could make our game better. We’ll try to solve the bug as soon as it possible.
I can’t download a map. I got the message: “Sorry, server is not available at this time, please check your internet connection or try again later”.
Check your internet connection.
Try again later. We’re trying to do whatever we can to provide you access to the server.
However, there could be some breaks in access to the server, because of heavy internet traffic.
What languages are supported in 911 Operator?
Full voiceover:
English
Subtitles:
English
French
German
Spanish
Polish
Simplified Chinese
Russian
Japanese
Korean
Portuguese-Brazil
Where do I get the game from?
The mobile version is currently being tested. Since November 9th, 2017, 911 Operator will be available on Google Play and App Store.
The current phase of testing is closed. Stay tuned to the Facebook page for any announcements on testing opportunities.
I've found a bug
Send us a description of the bug to help@jutsugames.com with the following information:
Description of the bug
When/Where the bug happen? (Mode of a game, city, taken action. Try to give us enough info to find this bug in the game.)
Have you spotted this bug more than once?
What is your operating system: iOS or Android? Which version?
Description of your device
Screenshot if possible
Thank you for every reported bug! Thanks to you we could make our game better. We’ll try to solve the bug as soon as it possible.
I can’t download a map. I got the message: “Sorry, server is not available at this time, please check your internet connection or try again later”.
Check your internet connection.
Try again later. We’re trying to do whatever we can to provide you access to the server.
However, there could be some breaks in access to the server, because of heavy internet traffic.